MediaBoost Terms & Conditions

1. Definitions

For clarity, the following terms have the meanings below.

• "Services" means the packages and related work that the Company offers through MediaBoost.
• "PR Distribution Package" means the service where the Company distributes Client Content for possible publication by independent publishers or news sites, with distribution activities as described in the specific package chosen by the Client.
• "Directory Backlink Package" means the service where the Company submits Client listings for placement in directories or similar properties, intended for startups only.
• "Submission" means the act of sending or uploading Client Content or listings to one or more publishers, news sites, directories, or similar properties for review or publication.
• "Publication" means a publisher or directory placing or posting the Client Content or listing in a live location accessible to the public.
• "Publisher" means any independent third party that reviews, accepts, edits, places, hosts, or removes Client Content or listings, including news sites, media outlets, and directories.
• "Client Content" means any text, images, data, trade marks, logos, brand assets, and materials that the Client provides for the Services, including any press release text or directory listing information.
• "Order" means a completed purchase of a package through MediaBoost.
• "Report" means any document or link bundle that shows Submission or Publication status, placements, or metrics related to an Order.
• "Booking Number" means the unique code issued for an Order that, together with the Client email, allows retrieval of package details, Reports, and invoices.
• "Startup" for the purposes of the Directory Backlink Package means a business that MediaBoost deems, in its reasonable discretion, to be an early stage or growth stage company. The Company may request information to verify eligibility.

2. Scope of Services

• The Company currently offers two categories of Services.
  • PR Distribution Package. We distribute Client Content to a network of Publishers for their review and possible publication.
  • Directory Backlink Package. We submit Client listings for placement on directories or similar properties. This package is available only to startups as defined in section 1.
• Services are sold as one time packages unless expressly stated otherwise.
• Resellers and agencies may purchase Services on behalf of their end clients, subject to section 13.
• The Services involve activity with independent Publishers. Publishers have editorial standards and the final say on acceptance, editing, placement, longevity, and removal. The Company does not control Publishers and does not guarantee any specific outcome beyond what is expressly stated in these Terms and the applicable package description.

3. Business Use Only

The Services are intended for use by businesses, entrepreneurs, and professionals. By ordering, you represent that you are purchasing for business purposes and that you have authority to bind the business you represent.

4. Account Access, Verification, and Security

• Clients verify access by email. MediaBoost uses magic link authentication delivered to the registered email address.
• Clients can retrieve package details, Reports, and invoices by providing the registered email together with the Booking Number. Treat the Booking Number as confidential.
• You are responsible for safeguarding your email account, for keeping your Booking Number confidential, and for all activities that occur using your email and Booking Number. Notify us immediately at hello@mediaboost.cc if you suspect unauthorized access.

5. Orders, Client Content, and Editorial Review

• Client Content. Clients generally provide their own press release or listing content. The Company can offer a writing service as an additional paid option if requested.
• Editorial review. The Company reviews Client Content for suitability, clarity, and compliance with Publisher guidelines. We may request revisions or propose edits. If the Client refuses to revise content that is not suitable for Submission, the Order may be cancelled as described in section 9.
• License for performance. The Client grants the Company a worldwide, non exclusive, royalty free license to use, reproduce, modify for format and length, and distribute Client Content to perform the Services, including the right to forward content to Publishers and directories.
• Consents and rights. The Client represents and warrants that it owns or has obtained all necessary rights and permissions for the use and distribution of the Client Content as contemplated by the Services.

6. Prohibited or Restricted Content

Client Content must not be illegal, defamatory, obscene, hateful, discriminatory, harassing, invasive of privacy, misleading, fraudulent, infringing, or otherwise objectionable. Content promoting unlawful activity, dangerous products, or deceptive claims is not allowed. Publishers may have additional standards and the Company will honor those standards.

7. Pricing, Payment, and Taxes

• Pricing is displayed at the time of Order. Unless stated otherwise, prices are in United States Dollars.
• Payments are processed through Stripe. You authorize Stripe to process the payment for your Order.
• Prices exclude taxes unless expressly stated. The Client is responsible for all applicable taxes arising from the Order.
• An Order is considered placed when payment is successfully processed.

8. Proof of Performance and Reports

• For PR Distribution Packages, proof of performance may include Submission logs, Publisher responses, and links to live placements if Publication occurs.
• For Directory Backlink Packages, proof of performance may include Submission logs and links to live listings if approved.
• Reports are provided through email and accessible by using the Booking Number and the registered email.

9. Refunds, Cancellations, and Removals

• Refund policy for PR Distribution Package. If your press release cannot be submitted to any media outlet at all, you are eligible for a refund. Once any Submission has been made, there is strictly no refund.
• Refund policy for Directory Backlink Package. If your listing cannot be submitted to any directory at all, you are eligible for a refund. Once any Submission has been made, there is strictly no refund.
• Client requested removal. If the Client requests removal of a PR Publication or a directory submission after the Order is in process or completed, the Client agrees to pay a removal fee of 150 United States Dollars for each Publication or submission for which removal is requested. Removal is not guaranteed because the decision is controlled by the Publisher. The fee covers our removal request efforts only.
• Cancellations before Submission. The Company may allow cancellation before any Submission at its discretion. A processing fee may apply to cover editorial review or administrative time already incurred.
• No guarantee of acceptance or permanence. Submission does not guarantee acceptance or Publication. If a Publisher edits, moves, or removes a Publication, no refund is due.

10. Chargeback and Payment Dispute Policy

• Contact us first. If you believe there is a billing issue, contact hello@mediaboost.cc so we can investigate and resolve it.
• Evidence based resolution. If a chargeback is filed, the Company will provide evidence of Submissions, communications, and Reports. If evidence shows that a Submission occurred or that the Order was delivered consistent with these Terms, the Company will dispute the chargeback.
• Unwarranted chargebacks. If a chargeback is initiated without first providing the Company a reasonable opportunity to resolve the concern, or if a chargeback is resolved in favor of the Company, the Client agrees to reimburse the Company for bank fees and an administrative fee of 50 United States Dollars. The Company may suspend access to new Orders until outstanding amounts are paid.
• Collection. The Company may engage a collection agency or pursue legal remedies to recover unpaid amounts, bank fees, and administrative fees.

11. Publisher Control and Service Limitations

• Publishers and directories are independent parties with their own policies and timelines. The Company does not control editorial decisions, layout, link attributes, tag placement, category choices, or removal policies.
• Timelines for review or Publication are estimates and not guaranteed.
• Publishers may add labels or disclosures that indicate sponsored or partner content.
• The Company is not responsible for Publisher modifications, relocations, or removals after Publication.

12. Content Guarantees and Disclaimers

• The Company does not guarantee rankings, traffic, leads, sales, or any particular commercial outcome.
• Except as expressly stated in section 9 regarding refunds for zero Submission, the Services are provided as is and as available, to the fullest extent permitted by law.

13. Resellers and Agencies

• Authorization. A reseller or agency represents that it has authority from the end client to order the Services and to provide Client Content, brand assets, and approvals.
• Responsibility. Resellers remain responsible for the accuracy and lawfulness of the Client Content they submit and for payments, even if their end client fails to pay them.
• End client obligations. All end client obligations in these Terms apply through the reseller. The reseller agrees to pass through and enforce these Terms with the end client.
• Communication. The Company may communicate with either the reseller or the end client for operational matters and may rely on instructions from either unless instructed otherwise in writing.

14. Use of Logos, Names, and Publications for Social Proof

The Client grants the Company the right to use the Client trade name, trade marks, and logos, as well as links or screenshots of Publications achieved for the Client, for marketing and social proof, including on the MediaBoost website, in sales materials, and on social media. The Client may withdraw this permission for future use by written notice. The Company will make reasonable efforts to cease new uses within a reasonable time after receipt of the notice.

15. Intellectual Property

• Client Content remains the property of the Client.
• Reports, templates, workflows, tools, and the MediaBoost website and brand are the property of the Company or its licensors. No rights are granted except as expressly stated in these Terms.

16. Compliance, Representations, and Warranties

The Client represents and warrants that

• all Client Content is accurate and lawful
• the Client Content does not infringe any intellectual property or other rights
• the Client will comply with all applicable laws and regulations, including advertising, consumer protection, privacy, export control, sanctions, and anti bribery laws
• the Client will not attempt to manipulate Publishers or directories through deceptive practices.

17. Indemnification

The Client will defend, indemnify, and hold harmless the Company and its affiliates, and their directors, officers, employees, and agents, from and against all claims, losses, liabilities, damages, costs, and expenses including reasonable legal fees arising from

• Client Content or listings
• alleged infringement or violation of rights by Client Content
• Client breach of these Terms
• Client misconduct or violation of law.

18. Limitation of Liability

To the fullest extent permitted by law, the Company will not be liable for indirect, incidental, special, exemplary, or consequential damages, including lost profits, lost revenue, loss of data, or business interruption. The total aggregate liability of the Company for any claim arising out of or relating to an Order will not exceed the total fees paid by the Client to the Company for that Order. Nothing in these Terms limits liability for fraud or for any matter that cannot be limited under applicable law.

19. Confidentiality

Each party agrees to keep confidential any non public information received from the other that is marked confidential or that reasonably should be understood to be confidential given the nature of the information. The obligations in this section do not apply to information that is public without breach, was known without duty of confidentiality, was independently developed without use of the other party's confidential information, or is required to be disclosed by law or court order.

20. Privacy and Data Protection

The Company collects and processes personal data as described in the MediaBoost Privacy Policy, which is incorporated by reference into these Terms. By using the Services, the Client consents to the processing of personal data in accordance with that policy. The Client will provide any notices and obtain any consents required from its personnel or end clients whose data is provided to the Company.

21. Service Changes and Suspension

The Company may modify the Services, discontinue features, or suspend an Order if necessary to comply with law, Publisher rules, or to address suspected fraud, abuse, or security issues. If a suspension materially affects delivery of an Order and the Company is responsible for the cause, the Company will work with the Client in good faith on an appropriate remedy.

22. Force Majeure

Neither party is liable for delay or failure to perform due to events beyond its reasonable control, including natural disasters, utility failures, war, civil unrest, labor disputes, epidemics, government action, or failures of Publishers or platform providers.

23. Assignment and Subcontracting

The Company may use subcontractors, including editorial staff and distribution partners, to perform the Services. The Company remains responsible for obligations to the Client. The Client may not assign an Order or any rights under these Terms without the Company's prior written consent.

24. Notices

Formal notices under these Terms must be sent by email to hello@mediaboost.cc. The Company may send notices to the email used for the Order. Notices are deemed received when sent, provided the sender does not receive a system error.

25. Changes to Terms

The Company may update these Terms from time to time. The version effective on the date of your Order will govern that Order. If you place a new Order after changes are published, the updated Terms will apply to that new Order.

26. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of Singapore. The courts of Singapore have exclusive jurisdiction, and the parties submit to that jurisdiction.

27. Entire Agreement, Severability, and No Waiver

These Terms together with the Order details and any package description constitute the entire agreement between the parties regarding the subject matter and supersede all prior proposals or statements. If any provision is found invalid or unenforceable, the remaining provisions will remain in full force. Failure to enforce any provision will not be a waiver of that provision.

28. Interpretation

Headings are for convenience only and do not affect interpretation. References to include or including mean including without limitation. Any ambiguity will not be interpreted against the drafter.

29. Contact

Questions about these Terms and Conditions can be sent to hello@mediaboost.cc.

By placing an Order or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.